![]() ![]() ![]() Your full name, Address, and order number To process your returns claim you will need to contact our support team by either emailing or using our contact page, with the following details: Your tax invoice will have been emailed to you at the time you placed your order. To complete your return, we require a receipt or proof of purchase. We reserve the right to decline all returns claims where customers have "change of mind" or "incorrect sizing" on there purchases. The product doesn't fit right or incorrect sizing The product is damaged and/or defective The item doesn't match the online description We will only accept a returns claim based on the following factors. Your request must meet the following guidelines in order for Boho Realm to process your returns claim. SECTION 1: ACCEPTABLE REASONS FOR RETURN, REFUND OR EXCHANGE In the event that you should need to return your purchase, you have 14 days to submit a Returns ticket to our team. In the event that you may need to return your product please view our Returns Policy page for more details on the process.īoho Realm is committed to 100% customer satisfaction. The average waiting period for delivery is 14 days. We do not offer overnight shipping for any of our products. There is a 20-35 day waiting period for all orders to be delivered. All our products are made to order, and there is a 14 day manufacturing time to complete and prepare your order. We deliver to rural addresses for an additional $3 (unless you qualify for Free Shipping if your order total is over $100)Īll orders have a 7 day processing time in which your order will be sent once our team has accepted and approved your order. Our products are just way too big for this delivery option. You will require a standard residential address to have your item delivered. Our standard postage rate is $6.90 for any orders under $100. This includes delivery's to Rural addresses and Waiheke Island. Postage within New Zealand and Australia for all orders over $100 is free. ![]()
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